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Troubleshooting and FAQs

My Product Page Look Different After Publishing

This article shows you how to troubleshoot discrepancies between your GemPages product page design and its appearance after publishing. 1. Verify Product Module Settings If your published product page displays a different...

Why Isn’t My Landing Page Loading on My Site?

This article shows you how to troubleshoot and resolve issues when your GemPages landing page isn’t loading on your live store. Understanding Page Types and Templates GemPages allows you to design various...

Why Is My Published Page Showing as Empty?

This article shows you how to troubleshoot and resolve issues when your published page appears empty in GemPages Version 7 (V7). Here are some common reasons and how to fix: 1. Verify...

Why My Product Page Not Showing Products?

This article shows you how to troubleshoot and resolve issues when your product page isn’t displaying products in GemPages Version 7 (V7). 1. Ensure your product is active and available on the...

Fonts FAQs

This article will answer your most common questions about fonts when designing your store with GemPages. How do I change my store’s font? Here are the steps to change your store’ fonts:...

Update your product price and currency format

This article will guide you through the steps to modify the currency format and the product price in Shopify Admin. Change currency and currency format Step 1:  Go to your Shopify Admin...

Set Up a Cart Drawer for your Shopify Page

This article explains to you what a cart drawer is and how you can install one for your Shopify store. What is a Shopify Cart Drawer? For an online store, a quick...

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