This article shows you how to troubleshoot when third-party apps are not showing on your GemPages pages. 1. The App Isn’t Embedded on the Page Some apps, like reviews, upsell tools, or...
This article shows how to troubleshoot video not playing on mobile devices when using GemPages. GemPages utilizes responsive design, ensuring that videos embedded on desktop should also function on mobile. If a...
This article shows why your GemPages-built website may appear differently across various computers and provides troubleshooting steps to ensure a consistent user experience. 1. Responsive Design Variations Reason: GemPages employs responsive design...
This article shows how to troubleshoot and resolve issues when your GemPages page isn’t saving new changes. If you’re encountering difficulties saving or publishing updates, follow these straightforward steps to identify and...
This article shows how to troubleshoot the issue of being unable to preview your Shopify store while building it, particularly when using GemPages. Understanding the Preview Function in GemPages GemPages provides a...
This article shows you how to troubleshoot and resolve the issue when the cart drawer doesn’t show on your Shopify store using GemPages. Understanding the Cart Drawer A cart drawer is a...
This article shows you how to troubleshoot discrepancies between your GemPages product page design and its appearance after publishing. 1. Verify Product Module Settings If your published product page displays a different...
This article shows you how to troubleshoot and resolve issues when your GemPages landing page isn’t loading on your live store. Understanding Page Types and Templates GemPages allows you to design various...
This article shows you how to troubleshoot and resolve issues when your published page appears empty in GemPages Version 7 (V7). Here are some common reasons and how to fix: 1. Verify...
This article shows you how to troubleshoot and resolve issues when your product page isn’t displaying products in GemPages Version 7 (V7). 1. Ensure your product is active and available on the...