How to Mark Products as Sold Out with GemPages on Shopify

Sold Out vs. Out of Stock: What’s the Difference?

Before we dive into how to show a Sold Out badge using GemPages, let’s clarify the basics:

• Sold Out typically means a product was available but has now been completely purchased.
• Out of Stock could imply the product was never in stock or hasn’t been restocked.

Both statuses affect customer perception and conversion—so displaying this correctly matters.

How to Make a Product Sold Out on Shopify

To mark a product as “Sold Out” in Shopify, follow these steps:

Step 1: Go to Shopify admin, navigate to Products. Select the product you want to update.

Step 2: In the Inventory section, set the inventory quantity to 0 for each variant.

Step 3: Uncheck the box labeled “Continue selling when out of stock.” This ensures the product displays as unavailable on your storefront.

How to Show “Sold Out” Badge with GemPages

Make sure the product is assigned to a specific GemPages template.
If you’re not sure how to assign a product to a template, check out:

• How to create a product page in GemPages
• How to assign products to a template

Here are two clear, step-by-step options to display a “Sold Out” badge using GemPages in Shopify:

Option 1: Use the Product Badge Element (Recommended for single-variant or simple products)

Best if you want to show a “Sold Out” badge on products with no variants or apply it to the entire product.

Step 1: In the GemPages dashboard, open the page that includes the product you want to update.

Step 2: From the left panel, drag and drop the Product Badge element into the product block (ideally above the product image).

Step 3:  Set up the sold-out condition

• Click the Product Badge element.
• In the left panel, go to Display Conditions and set the condition to Product Inventory = Out of Stock.

Step 4: Enter the text you want on the badge, like “Sold Out”. Customize the badge color, font, and position to match your theme.

Step 5: Click Save, then Publish.

Once published, all products with zero inventory will automatically display the “Sold Out” badge.

Option 2: Use the Product Variant and Swatches Element

Perfect for products with multiple variants (like color or size). This badge appears on each sold out option.

Step 1: Add the Variant & Swatches element

• In your page editor, find the Product Variant and Swatches element and drag it into the Product module.
• This element displays swatch buttons like size or colors.

Step 2: Customize styles and display:

• Adjust the layout, labels, pre-selected options, and swatch appearance.
• To dive deeper, refer to the guide: [Product Variants and Swatches Element]

Step 3: In the Variant Settings, set the Sold Out Style to Cross Out. This will automatically display sold-out options with a line through them, making it clear they’re unavailable.

Step 4: Save and Publish.

Frequently Asked Questions

1. Why are my products showing as “Sold Out” even though I just added them?

There are a few common reasons:

• The product’s inventory quantity is set to 0.
  The “Track Quantity” option isn’t enabled.
• The product is not available on the Online Store sales channel.

Make sure to check all these settings in the Shopify product details.

2. Can I hide sold-out products from my store?

Yes, but this requires an additional step:

• In Shopify, you can unpublish the product from the Online Store sales channel once it’s out of stock.
• Alternatively, use custom code or a third-party app to automatically hide sold-out products.

3. What’s the benefit of showing a “Sold Out” badge instead of hiding the product?

Displaying a “Sold Out” badge helps:

• Build urgency and FOMO (Fear of Missing Out)
• Showcase product popularity
• Encourage customers to sign up for restock alerts

It also keeps SEO value intact since the product page remains indexed.