For any reason, if you need to step away from your store for a while, Shopify provides you with pause and close plan options. We’ll go over the main points of each option you need to keep in mind about your store and more importantly, your GemPages subscription in this article.
Charges
Pause and Build
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- Like other Shopify apps, GemPages will still charge when you use this plan.
- The subscription will be automatically renewed following your billing cycle.
- The Pause and Build plan is priced at $9 USD per month.
Close your store
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- If you decide to close your store, GemPages will not apply any subscription charges during this period. Nevertheless, once you reopen your store, your GemPages subscription will resume, and you will incur the corresponding charges. With this in mind, we recommend canceling your GemPages subscription to prevent any external billing after closing your store. See this article to know how to cancel your plan.
Your Pages created with GemPages
Pause and Build
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- All of your pages are unaffected.
- You can also use GemPages as normal.
During this time, your customers can visit your store and browse your products, but they can’t purchase your products. In order to avoid poor customer experience, you can create an under-construction page and possibly collect their email addresses to let them know when you are ready to come back or for any further communication.
Close your store
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- Templates cannot be shared from paused or closed stores.
- You will not be able to access GemPages to make any changes.
No matter which plans you choose, if you uninstall GemPages, all images on your pages, which were saved on our highest speed CDN, will be moved to the lower speed CDN after 03 months. Visit our article to understand more about what happens when you uninstall GemPages and if you need any further assistance, our GemPages Support Team is here for you.