What Happens if I Close My Shopify Store?

1. About Charges

Pause and Build

• The Pause and Build plan allows you to disable your storefront and checkout while still accessing the Shopify admin.
• Customers can still browse your store and see your products, but they cannot complete a purchase.
• The plan costs $9 USD/month.
• Like all Shopify apps, GemPages will continue charging during this period.
• Your GemPages subscription will renew automatically based on your billing cycle.

Close Your Store

• If you close your store completely, GemPages will not charge you while the store is closed.
• However, once you reopen your Shopify store, your GemPages subscription will resume, and charges will apply again.
• To avoid unexpected external billing, we recommend canceling your GemPages subscription before closing your store. Learn how to cancel your subscription here.

2. About Your Pages Created with GemPages

Pause and Build

• All of your pages remain intact.
• You can still use GemPages normally while on the Pause and Build plan.
• Since checkout is disabled, visitors can only browse your store but cannot place orders.
• During this time, your customers can visit your store and browse your products, but they can’t purchase your products. In order to avoid poor customer experience, you can create an under-construction page and possibly collect their email addresses to let them know when you are ready to come back or for any further communication.

Close Your Store

• When your Shopify store is closed, you cannot access GemPages to edit or publish new pages.
• Templates cannot be shared from paused or closed stores.
• No matter which plans you choose, if you uninstall GemPages, all images on your pages, which were saved on our highest speed CDN, will be moved to the lower speed CDN after 03 months. Visit our article to understand more about what happens when you uninstall GemPages.