Willdesk: Live Chat&AI Chatbot

About Willdesk: Live Chat&AI Chatbot

Willdesk, developed by ChannelWill, is an all-encompassing customer service platform designed to transform how Shopify merchants interact with their customers. 

By integrating multiple customer support channels into a single, cohesive solution, Willdesk eliminates the need for separate apps, offering a streamlined experience that enhances efficiency and customer satisfaction.

Key Features of Willdesk: Live Chat&AI Chatbot

Here are some key features of this app:

• Unified Customer Support: Manage emails, live chat, social media, and tickets from one centralized platform, streamlining customer interactions.
• Order Tracking & Self-Service: Integrated order tracking, FAQs, and help center reduce repetitive inquiries and empower customers with self-service options.
• Shopify Flow Integration: Automate workflows to optimize customer service and boost revenue.
• Live Chat & Marketing Integrations: Drive sales and engagement through live chat, with seamless integration to Klaviyo, Mailchimp, and SMSBump for targeted marketing.
• Mobile App Access: Stay connected and provide timely support with a mobile app for customer communication on the go.

How to Install & Setup Willdesk: Live Chat&AI Chatbot?

Step 1: Install Willdesk: Live Chat&AI Chatbot in the Shopify App Store.

Step 2: Provide the app with access to the required data.

Step 3: Enable the app from your Shopify admin panel and click Save to confirm.

Step 4: Customize Your Chat Widget

Result:

Note: Simply enabling the app allows it to work seamlessly with your store’s theme—no additional setup is needed in the GemPages editor.