Willdesk: Live Chat&AI Chatbot

About Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot is an all-encompassing customer service platform designed to help Shopify merchants interact with their customers. 

By integrating multiple customer support channels into a single, cohesive solution, Willdesk eliminates the need for separate apps, offering a streamlined experience that enhances efficiency and customer satisfaction.

Key features:

• Unified Customer Support: Manage emails, live chat, social media, and tickets from one centralized platform, streamlining customer interactions.
• Order Tracking & Self-Service: Integrated order tracking, FAQs, and help center reduce repetitive inquiries and empower customers with self-service options.
• Shopify Flow Integration: Automate workflows to optimize customer service and boost revenue.
• Live Chat & Marketing Integrations: Drive sales and engagement through live chat, with seamless integration to Klaviyo, Mailchimp, and SMSBump for targeted marketing.
• Mobile App Access: Stay connected and provide timely support with a mobile app for customer communication on the go.

How to Install & Set Up Willdesk: Live Chat&AI Chatbot?

Step 1: Install Willdesk: Live Chat&AI Chatbot in the Shopify App Store.

Step 2: Provide the app with access to the required data.

Step 3: Log in and activate the app in your theme editor.

• Click “Activate” to be redirected to your current theme’s editor.

• In the left panel, toggle the button ON, then click “Save” to enable the app.

Step 4: Open the Willdesk: Live Chat&AI Chatbot app. Get started by clicking on the “Go Style” button.

Step 5: Customize your live chat widget. You can preview the result on the right of the screen. After customizing, click “Save” to finalize your changes.

Result:

Note: Simply enabling the app allows the Willdesk: Live Chat&AI Chatbot to work seamlessly with your store’s theme, and no additional setup is needed in the GemPages Editor.