Trustoo.io Product Reviews App

Trustoo is a Shopify app for collecting and showing product reviews. With Trustoo, merchants can effortlessly import product reviews, customize review widgets, and encourage customers to leave valuable feedback.

Now, the integration of Trustoo with GemPages is easier, thanks to GemPages’ new built-in element. By following the steps provided in this article, you can seamlessly integrate the two apps in just a few clicks.

Install and Set Up Trustoo.io on your Shopify

Step 1: Install the app from the Shopify app store. 

Step 2: Grant access to the necessary data.

Step 3: Now, you can access the app’s settings from your Shopify admin > Apps > Trustoo.io Reviews.

Step 4: Configure your review settings. These settings are essential to display reviews correctly via GemPages.

If you have any inquiries regarding the app settings, refer to this link or contact the Trustoo team for assistance.

Add Trustoo Reviews to your page in GemPages

Once you have configured Trustoo, you can now integrate it with GemPages.

For GemPages Version 7

Step 1: Open the page you want to add a review to. Use the search bar to find the Trustoo element.

Step 2: Place the Trustoo element inside a Product Module to ensure functionality.

Step 3: Click on the Trustoo element. Choose Widget to select your preferred widget from the dropdown menu. 

The Trustoo built-in element offers three widget types:

• Star Rating: This widget displays the average rating of a specific product. Please note that this widget will work when it’s placed inside a Product Module or Product List. 
• Star Rating List: Shows ratings for multiple products in a list format. This widget can only function within the product pages.
• Reviews: With this widget, you can showcase reviews of a particular product, and it also allows customers to write new reviews for the product. This widget can only function within the product pages. 

Step 4: Save and publish to make your changes public.

For GemPages Version 6 Users

Step 1: Open the page you want to edit to access the Editor.

Step 2: Select the Library button on the Toolbar.

Step 3: Go to the Elements tab and search for “Trustoo”. Toggle on the corresponding switch.

After that, you will find the Trustoo element on the left sidebar of your Editor.

Step 4: Drag and drop the element from the left sidebar to your desired location on the page.

Step 5: Select widget types. Click on Choose Widget or select your preferred widget from the dropdown menu (Star Rating, Star Rating List, or Reviews). Once done, save and publish.

If you’re interested in exploring more third-party apps that directly integrate with GemPages, you can check out our integration list.

FAQs: Most common issues when using the Trustoo.io Review app

1. Why aren’t the reviews showing on my page?

• Make sure the Trustoo element is placed inside a Product Module.
• Confirm that the product on the page matches the product with reviews in Trustoo.
• Ensure that Trustoo is fully configured and synced with your Shopify product data.

2. How to remove Trustoo reviews from a page?

• Simply remove the Trustoo element from the page in the GemPages Editor.
• Don’t forget to save and publish the changes.

3. Can I customize how Trustoo reviews look on my page?

Yes! Trustoo allows you to customize the widget’s appearance (layout, colors, text, etc.) directly from the Trustoo app settings. These customizations will automatically reflect on your GemPages page.

4. Is Trustoo compatible with all GemPages templates?

Trustoo elements can be added to any GemPages template. Just make sure to place the widget inside a Product Module to ensure data syncing.