What is the 17TRACK Order Tracking‑PaySync app?
17TRACK Order Tracking‑PaySync is one of the most effective applications that allows store owners to create a tracking page to help their customers track their orders. With this app, the customers can quickly answer the “Where’s my order?” question without making service requests.
17TRACK Order Tracking‑PaySync’s key features
Discover 17TRACK Order Tracking‑PaySync’s several outstanding features that help your store grow efficiently:
- Global order tracking: Track international and domestic orders from more than 170 post offices and courier companies.
- Customized tracking page: Allow customers to track their orders on your website.
- Email notifications: Send automatic notifications to customers when their order status changes.
- Buyer Protection: Provides order protection against loss, damage, and delay.
- Detailed analytics: Provides detailed data on your shipping performance so you can make more informed decisions.
Install the app from the Shopify App Store.
Step 1: Access the Shopify App Store, find the “17TRACK Order Tracking‑PaySync” app in the search bar, and click “Install.”
Step 2: Click “Install” after reviewing the permissions.
After successfully installing the app, you can start creating the tracking page for your store by following the steps below.
Set up the app with GemPages Editor V7.
Step 1: Add & customize a new tracking page.
Go to the Tracking page, then click “Add page.”
After that, you can customize various elements on your tracking page.
Tracking information
Go to Sections > Tracking section > Tracking info, then edit Lookup and Status.
- Lookup
In this section, you can customize your tracking page’s Lookup options and content.
- Lookup options: You can choose the fields in your tracking order form. There are four fields to choose from: tracking number, Order number, Email, and phone number.
- Content: On the tracking page, you can edit the form’s title, text alignment, and button text.
- Status
In this section, you can customize the Tracking information, Order information, and Status description.
- Tracking info: Your tracking page can hide or show carrier information, show the carrier website, and enable the map.
- Order info: You can choose to show product info and transport time.
- Status Description: Edit the description for all the tracking statuses, such as info received, order pending, and tracking info not found.
Style
Customize the color scheme applied to text and borders throughout the page. In this section, you can edit the background & brand color and the corner radius for your tracking page.
Language settings
The tracking page info will be displayed in the default language (default English). In this section, you can enable user language adaptation based on the visitor’s browser settings.
Customers will be able to select other target languages for tracking info if you enable the
Tracking info language selector.
Step 2: Back to the Tracking page, go to Manage tracking page URLs, and copy your store’s URL link for tracking.
Step 3: Go to Sales channels > Online Store > Navigation, and click “Add menu.”
Step 4: In the Add menu section, click “Add menu item,” fill in the menu’s name, and paste your store’s URL link for tracking.
Step 5: Go to GemPages Editor V7 and view your store in Live mode to check the results.
- Before:
- After:
